Interactive voice broadcasting (IVB). How to easily navigate the software
Doing business in the trade and service sectors involves communicating with an extensive flow of customers. It is only logical that the growth of such companies is related to expanding ...
Automatic Dialer System. How to Easily Navigate the Software
Where the company’s performance depends on the quality of communication with customers, IPtel’s automatic dialer system means more profit and fewer expenses on workflow arrangement. IPtel’s dialing software ensures more ...
Interactive Voice Broadcasting (IVB). What Is It and How Can This Service Help Your Business?
Routine operator work associated with repeating the same message over and over again is neither efficient in terms of time and outcomes, nor financially viable in terms of costs and ...
Automatic Dialer System. What is it and how can this service help your business?
What is it? This app brings benefits to companies relying on staff communication with customers via the telephone. Dialer optimizes a routine task of manually dialing numbers while significantly reducing ...
Predictive Dialing
Automatic bulk dialing systems are used to improve the performance of call center operators. If your salespersons or employees working with customers on the phone make hundreds or thousands of ...
Announcements During Waiting Times for Customer Convenience
Sometimes company operators simply cannot answer a new customer, as the operator is still busy with another person who called earlier. The customer who is waiting for his or her ...
Greeting Messages in the Call Center
This article will explain how to properly prepare your greeting message, to be played to the recipient when he or she calls your company. The greeting is based on the ...
Outgoing Calls with the Reservation of Call Center Operator
Outgoing calls with reservation The title makes it clear that in this dialing mode, the operator is assigned by the system before the connection with the dialed recipient is established. ...
Repairs and Maintenance of Mini PBX in Odesa by IPtel
Today, large companies use multi-channel Voice Over IP (VoIP), which allows connecting many operators, receiving dozens of incoming calls and making several dozens of outgoing calls along with internal phone ...
Installing and Programming PBX for Business
Very few business owners have thought over the role of quality and uninterrupted operation of VoIP in their company. Whereas in contrast, the efficient performance of small companies and large ...
