Blog - IPTel

IPTel Interactive Voice Broadcasting, Integration with Bitrix24

Routine operator work associated with repeating the same message over and over again is neither efficient in terms of time and outcomes, nor financially viable in terms of costs and ...


FMC – IP Telephony on Mobile Phones

FMC service from IPTel helps to perfectly sort everything out in your business phone communications. The manager gets access to all incoming and outgoing calls made as part of working ...


1C Telephony Panel. Integrating Asterisk and 1C

1C plus telephony is a perfect and affordable solution for companies with call centers 1C can be called the most popular enterprise resource management system on the CIS market for ...


Upgrading PBX

The operation of any company dealing with customers (sales, service delivery, surveys, notification, etc.) is related to telephone communications. With just a few customers and the staff consisting of several ...


Interactive voice broadcasting (IVB). How to easily navigate the software

Doing business in the trade and service sectors involves communicating with an extensive flow of customers. It is only logical that the growth of such companies is related to expanding ...


Automatic Dialer System. How to Easily Navigate the Software

Where the company’s performance depends on the quality of communication with customers, IPtel’s automatic dialer system means more profit and fewer expenses on workflow arrangement. IPtel’s dialing software ensures more ...


Interactive Voice Broadcasting (IVB). What Is It and How Can This Service Help Your Business?

Routine operator work associated with repeating the same message over and over again is neither efficient in terms of time and outcomes, nor financially viable in terms of costs and ...


Automatic Dialer System. What is it and how can this service help your business?

What is it? This app brings benefits to companies relying on staff communication with customers via the telephone. Dialer optimizes a routine task of manually dialing numbers while significantly reducing ...


Predictive Dialing

Automatic bulk dialing systems are used to improve the performance of call center operators. If your salespersons or employees working with customers on the phone make hundreds or thousands of ...


Announcements During Waiting Times for Customer Convenience

Sometimes company operators simply cannot answer a new customer, as the operator is still busy with another person who called earlier. The customer who is waiting for his or her ...