IPTel Interactive Voice Broadcasting, Integration with Bitrix24
Routine operator work associated with repeating the same message over and over again is neither efficient in terms of time and outcomes, nor financially viable in terms of costs and ...
FMC – IP Telephony on Mobile Phones
FMC service from IPTel helps to perfectly sort everything out in your business phone communications. The manager gets access to all incoming and outgoing calls made as part of working ...
1C Telephony Panel. Integrating Asterisk and 1C
1C plus telephony is a perfect and affordable solution for companies with call centers 1C can be called the most popular enterprise resource management system on the CIS market for ...
Announcements During Waiting Times for Customer Convenience
Sometimes company operators simply cannot answer a new customer, as the operator is still busy with another person who called earlier. The customer who is waiting for his or her ...
Greeting Messages in the Call Center
This article will explain how to properly prepare your greeting message, to be played to the recipient when he or she calls your company. The greeting is based on the ...
Creating a Call Center in Ukraine with the Help of IPtel Specialists
Creating a call center is an important step for those companies that want to fix the issue of a large volume of incoming calls. Quite often, you can hear from ...
Using Multi-Channel Numbers
This service is designed to make the most of the communication service and receive the maximum calls from customers.
