IP PBX in Medicine

  • Home
  • IP PBX in Medicine

IP PBX in Medicine

IPtel, an organization developing software in the field of VoIP and phone communications, presents a universal solution for the deployment of telephony architecture in medical care facilities. This offer will be especially attractive to:

  • General hospitals
  • Dentist clinics
  • Family medicine clinics
  • Private clinics
ipMed1

Main challenges that can be successfully solved using IP PBX

  • Fast handling of customer calls;
  • Recording phone calls with patients to clarify the required data and solve complex tasks;
  • Structuring of patient reception queue, introducing changes to appointment times agreed with the patients;
  • Uninterrupted calls to customers to offer new services available at the clinic, provide information on existing promotions;
  • Instant forwarding of incoming calls to line specialists with the purpose of obtaining information on the disease;
  • Maintaining statistics, analytics, reporting on all incoming and outgoing calls at the medical facility.
ipMed2

New prospects

  • Integration with the internal patient management system or database. This helps the staff be more productive in making calls to patients that have used the service of this medical facility before.
  • Monitoring doctor availability. This feature prevents queues to a given specialist.
  • Reminding patients of the date and time of their doctor appointments. This feature can be used for integrations with a previously created CRM entry (if needed).
  • Fine-tuning of telecommunications, which equips the operator making outgoing calls to customers or patients with the possibility of monitoring call and message history, viewing their passport data, home address, as well as other similarly important information.
  • Automatic broadcasting of information to patients concerning promotions and free procedures in the clinic.
  • Uninterrupted wireless connection with the staff. What is more, upon your request, IPtel can easily modify the hardware and software system. This will make system configuration more flexible while considering customer needs.
ipMed3

Also note that if needed, IPtel can easily modify the hardware and software system. This will make system configuration more flexible while considering customer needs.


Записаться на тестовый период