Information and communication platform, or ICP, is an IP PBX or a call center with built-in CRM for the installation of the telecommunications network under a tight schedule, which will help complete all tasks related to providing communications for your office with minimum costs and an extensive set of modern features. Once you rent an ICP, you can:
Information and communication platform
Information and communication platform
- Improve the quality of staff performance
- Reduce costs on communication
- Answer all calls without losing customers
- Keep a record of customers and maintain call statistics
1 day
starting from UAH 400/monthFeatures
IVR and voicemail
IVR recorded by a professional broadcaster will help speed up the process of call handling.
Call recording
This is a tool used to control the quality of customer service. Record all conversations and listen to them in a user-friendly web interface.
Call analytics and statistics
The system of call monitoring and accounting. All sorts of reports for efficient solutions. KPIs by employees.
Multichannel SIP numbers
Reduce the number of missed calls and save on calls. Don’t lose potential customers.
Merge branches into one network
Use one PBX for all your branches, regardless of their location.
Call forwarding
Communication with your company becomes simpler for your customers, while staff members spend less time on call handling.
Conference calls
Hold group discussions, meetings, or negotiations. Arrange conferences via a user-friendly interface.
Integration with CRM
Integrations with business apps: CRM Bitrix 24, AmoCRM, 1C... Make more sales. Boost customer loyalty.
Savings on international calls
VoIP providers’ tariffs on international calls are considerably cheaper. We will help select a carrier that will suit you best.
Savings on mobile communications
Use dedicated GSM gateways and call distribution rules to significantly reduce expenses on mobile communications.
Staff training
You can listen to the conversations of your employees online and give them prompts that are inaudible to customers.
Built-in CRM for cloud solutions
Built-in CRM helps in maintaining a customer database. Convenient search, filtering and detailed information on every customer.
Connection scheme
Prices
Rent PBX
UAH 850/month
ICP-1
- Up to 7 employees
- 3 external numbers
- 20 GB for call records
- Employee statistics
- Smart scenarios for the distribution of incoming and outgoing calls
- 15 sec for free recording of voice greetings
- Free technical support
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Rent IP PBX
UAH 1250/month
ICP-2
- Up to 25 employees
- 12 external numbers
- 50 GB for call records
- Employee statistics
- Smart scenarios for the distribution of incoming and outgoing calls
- 30 sec for free recording of voice greetings
- Free technical support
- -
Rent IP PBX
UAH 2000/month
ICP-3
- Up to 50 employees
- 25 external numbers
- 90 GB for call records
- Employee statistics
- Smart scenarios for the distribution of incoming and outgoing calls
- 60 sec for free recording of voice greetings
- Free technical support
- Call widget from website
Buy IP PBX
From UAH 9000
Enterprise-level IP PBX
- Up to 250 employees
- Call analytics
- Integration with analog PBX
- E1 trunk connection
- Call recording
- Call queue setting
- GSM gateway connection
- Technical support
- Integration with CRM
Rental
No need to buy a server
Phone platform and all the required apps are installed on our equipment, which is located in the secure data center. Small subscription fee. Free and prompt support on business days and built-in mini CRM.
Order Packaged solution
One-time investment for many years
The phone platform and all required apps are installed on the physical server located in your office. All information is stored locally on your equipment. No monthly fees. Can operate offline.
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